The Annual NTSA Vehicle Inspection is a yearly inspection conducted by the National Transport and Safety Authority (NTSA) for commercial and PSV vehicles to ensure safety and compliance with the law.

The process of an annual vehicle inspection is:

1. Booking for an inspection
2. Taking the Vehicle to the inspection status on the booked date

How to Book a Vehicle for an Annual Inspection with NTSA

All NTSA services have been moved to eCitizen, including booking inspections. To book an annual inspection, follow these steps on a PC or laptop. Do not use a phone or tablet, as this can cause errors.

1. Log in to eCitizen using your user ID and password.
2. On the eCitizen dashboard, navigate to the NTSA (new) tab and open it.
3. Once the NTSA dashboard loads, a list of your vehicles will be displayed. Locate and select the vehicle you want to book for the annual inspection.
4. On the vehicle details page, select “Vehicle Services” and then choose “Annual Inspection” from the list.
5. Confirm the vehicle details and proceed to submit.
6. After submission, you will be redirected to the payment methods. Choose your preferred payment method and complete the payment.
7. Upon successful payment, you will be directed to a booking page where you can select the date, time, and inspection center for your annual inspection.

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Inspection Centers in Kenya

Inspection are done by all NTSA inspection centers around Kenya which are listed below:

Things you should know about Inspection Booking

Inspection Booking doesn’t show on the NTSA app

The vehicle booking usually doesn’t appear on the NTSA app. This issue has been ongoing since the system changes on January 1, 2024. However, don’t worry. Simply print the booking form and receipts and keep them in your car in case a police officer asks for a booking slip before the vehicle is inspected. After the inspection, you will receive an inspection report and an e-sticker. Print these documents and place the e-sticker on the windscreen to show that the vehicle has been inspected. Alternatively, you can download and store them on your phone in case they need to be uploaded anywhere.

You cannot Book for NTSA inspection using a phone or Tablet

Booking an inspection on NTSA using a phone or tablet can result in errors during submission, so it is recommended to use a laptop or PC.

Rescheduling Your NTSA inspection

Since the eCitizen NTSA update, users cannot reschedule an inspection booking. Therefore, when booking an inspection, be sure of the date you will take your vehicle for inspection. Additionally, the booked date must be within two weeks.

Taking your Vehicle For Inspection

On the inspection date and time, take your vehicle to the selected center as indicated on the inspection booking slip. If you miss the date, you have an additional 14 days to take the vehicle to the inspection center without needing to rebook.

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