If, like me, you are always tired of entering a username, password, and then an OTP, you can understand how much the eCitizen system revamp has made logging in more time-consuming.
Let’s be honest, the upgrade steps requiring passwords to include a capital letter, a small letter, a number, and a special character were already enough for anyone to set an uncrackable password.
The OTP itself isn’t a bad thing, but we might need to remove it from our account to save time every time we log in.
To remove the OTP requirement from eCitizen, follow these steps:
- Log in to eCitizen using your user ID or email and password.
- Enter the OTP sent by eCitizen.
- Go to Account Management and look for Two-Factor Authentication (2FA), then toggle off the setting.
- Enter your eCitizen password and save.
- Turn off login OTP, you can either choose to turn off for mobile number, email, or both
After this, you’ll go OTP-less every time you want to access eCitizen services.
FAQ about eCitizen OTP
What if I forget my eCitizen password after turning off the OTP?
Turning off the eCitizen OTP does not interfere with eCitizen sending the password reset code. If you forget your password, you can still reset it using the code sent to your registered phone number or email.
Leave a Reply