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Our Services

We Provide Cyber Cafe services Online

Government Services and Applications

We guide our clients in understanding government systems and processes in detail. Our team provides step‑by‑step support to help individuals and businesses successfully apply for government services online. This includes assistance with portals such as eCitizen, NTSA, KRA, DCI applications, Civil Registration Services, Immigration Services, NSSF, SHA and more.

Writing, Typesetting, Editing and Design

We provide comprehensive support for all your document needs. Our team assists clients in writing clear and professional content, typesetting documents for proper formatting and presentation, and editing to ensure accuracy and polish. In addition, we offer creative design services to make your documents visually appealing and impactful.

Creative Design

We provide a wide range of digital products tailored for both businesses and individual use. Our offerings include tools, templates, and resources designed to simplify everyday tasks, improve productivity, and support professional growth.

From business solutions like automated forms, document templates, and workflow tools to personal resources such as resume designs, learning materials, and creative assets, we make it easy to access high‑quality digital products online.

Recent Projects

Check out our recent Digital Projects

Codepad
Codepad

A basic code viewer and editor with publication option

Free Online CV maker
Free Online CV maker

A tool to create your CV online

Group Constitution maker
Group Constitution maker

Generate Constitution for your society

Business Statement Generator
Business Statement Generator

Generate B2B statements

Testimonials

What Say Our Happy Clients

Brian K.

"I honestly thought my Epson printer was done for — the red lights kept blinking and it refused to print. Mwash Cyber came through with a resetter that worked in minutes. No stress, no technician, just results. Highly recommend!"

Brian K. Photographer
Sharon Mueni

"Mwash Cyber has literally saved me multiple times — from KRA services to document processing. Everything is fast, affordable, and you actually get guidance if you're stuck. This is my go-to place now."

Sharon Mueni Sales Manager
Omwonga Kevin

"These days it’s hard to find someone reliable for cyber services, but Mwash Cyber delivers. Whether it’s printing, resets, or online services, everything is done professionally. You can trust them with your work."

Omwonga Kevin Designer

Recent Updates

Our latest news

Easy guide to register a business in kenya 2025
Business Registration Guide: How to register a company in Kenya 2026

This guide takes you through the steps of business registration via the business registration service.

Starting a business in Kenya isn’t just about a bright idea — it’s about structuring it properly and making it official. That’s where the Business Registration Service (BRS) comes in. BRS is the government department under the Office of the Attorney General responsible for registering companies in Kenya through the eCitizen portal.

This guide walks you through what BRS does, the types of company structures in Kenya, and the exact business registration process online.

Business Structures in Kenya

Before touching eCitizen, decide which structure best fits your goals. Kenya offers several:

Owned by one individual. Simple, quick to set up, but the owner bears all liabilities. Ideal for small-scale or entry-level businesses.

Owned by two or more individuals. Profits and liabilities are shared. Works well for professional firms such as lawyers, doctors, and consultants.

A separate legal entity from its owners, protecting personal assets from company debts. This is the most popular option for entrepreneurs because of flexibility and liability protection.

An extension of a foreign company operating in Kenya. It allows foreign companies to conduct business locally without creating a separate legal entity.

👉 Tip: For most entrepreneurs, an LLC is the sweet spot — it keeps personal risk low while giving your company credibility.

Step By Step Process of Registering a Business

Business registration guide

The entire registration is done on eCitizen. If you don’t already have an account:

  • Go to the eCitizen portal.
  • Click “Create an Account.”
  • Select your category:
    • Kenyan Citizen – requires a National ID.
    • Foreign Resident – requires a work permit.
    • Foreign National – for investors outside Kenya.
  • Enter your details (ID number, email, phone).
  • Verify your email and phone.
  • Set a password and log in.

Now you’re ready to access BRS (Business Registration Service) inside eCitizen.

BRS has streamlined the process — you no longer need to do a separate name search. Instead, you propose names as part of registration.

How It Works:

  • Submit up to 3 proposed company names in your application.
  • The Registrar reviews them and approves one (if available).
  • If none are available, you’ll be asked to resubmit.

Required Documents:

  • Proposed company names (3 options).
  • Memorandum & Articles of Association (MOA & AOA).
  • CR1, CR2, CR8 forms.
  • List of directors & shareholders (CR12).
  • Directors’ ID cards or passports & photos.
  • KRA PINs of directors.
  • Company physical & postal address.

Steps:

  • Log in to eCitizen → Business Registration Service (BRS).
  • Enter your 3 proposed company names.
  • Fill in CR1, CR2, and CR8 forms.
  • Upload required documents.
  • Pay the registration fee (~Ksh 10,650).
  • Submit your application.

📌 Processing usually takes 3–5 working days.

Once approved, you’ll receive the following via your eCitizen account:

  • Certificate of Incorporation – proof your business exists legally.
  • CR12 Form – shows directors and shareholders.
  • Company KRA PIN – for tax compliance.
  • NSSF Employer Number – for pension contributions.
  • NHIF Employer Number – for health insurance compliance.

These documents give your company full legal standing in Kenya.

After incorporation, don’t forget to:

  • Open a company bank account.
  • Register with county offices for business permits.
  • Keep proper tax records (KRA compliance).
  • Set up NSSF & NHIF contributions if you plan to employ staff.

In summary: BRS, through eCitizen, has simplified business registration into a fully online process. Choose your structure, create an eCitizen account, submit your documents and names, pay the fee, and wait a few days for your incorporation documents.

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Photo shows epson printers
6 Reasons Why Epson Printers Are the Best Choice in Kenya

This article explores why Epson Printers stand out as the top choice.

When looking for the best printer in Kenya, the options can feel overwhelming—HP, Canon, Brother, Epson, and many more. Each brand promises speed, efficiency, and affordability. But if you walk into most cyber cafés, schools, and offices in Kenya, one brand consistently stands out: Epson.

At Mwash Cyber, we’ve tested different printers over the years. From frustrating cartridge expenses to machines that break down too quickly, we’ve seen it all. And that’s why we recommend Epson printers, especially their EcoTank series, for anyone who values reliability, cost-effectiveness, and quality.

Picture shows different epson printers

1. Save Money With Epson EcoTank Printers

Epson completely redefined the printing industry with their EcoTank printers. Unlike traditional cartridge printers, Epson uses refillable ink tanks.

  • One refill bottle prints thousands of pages, making it far cheaper than buying cartridges.
  • Printing cost per page is extremely low—perfect for businesses, cyber cafés, schools, and offices.
  • No more frustrating “low ink” warnings after a few pages.

If you’re searching for affordable printers in Kenya, Epson EcoTank is hands down the best option.

2. Reliability and Durability for Heavy Use

In a busy cyber café or office, a printer that breaks down frequently is a disaster. Epson printers are designed for heavy workloads and are known for their long-lasting durability. Whether you’re printing academic materials, ID photos, or official documents, Epson delivers consistent performance.

Other brands may look appealing in ads, but Epson proves itself where it matters most—day-to-day printing in Kenya.

3. High-Quality Printing Every Time

From color photos to sharp black-and-white documents, Epson printers produce exceptional results. With higher print resolution than many competitors, they ensure crisp text and vibrant colors—ideal for school projects, office reports, or professional photo printing in Kenya.

4. Low Maintenance, Less Stress

Printer maintenance is a headache with most brands. But Epson printers are designed for easy cleaning, easy ink refills, and fewer clogs. This means less downtime and higher productivity—exactly what businesses and schools need.

5. Eco-Friendly Printing Solution

With fewer plastic cartridges to throw away, Epson’s EcoTank system is also better for the environment. The refill bottles use minimal packaging, helping reduce waste. For individuals and businesses looking to go green, Epson is the smarter choice.

6. A Printer for Every Need

Epson offers a wide range of printers:

  • Students & Home Users → Compact and affordable models.
  • Cyber Cafés & Offices → Fast, reliable, heavy-duty printers.
  • Photographers & Designers → Professional printers with exceptional color accuracy.

Whether you need a home printer in Kenya or a business printer for high-volume work, Epson has a model that fits.

Final Verdict: Epson Is the Smartest Choice in Kenya

At the end of the day, choosing a printer is about cost-effectiveness, durability, and print quality. Epson printers, especially the EcoTank series, tick all the boxes.

If you’re running a cyber café, school, office, or home business in Kenya, investing in Epson is not just a smart decision—it’s a game-changer for your printing needs.

At Mwash Cyber, we confidently recommend Epson because it has consistently proven to be the best printer brand in Kenya.

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Cyber cafe business: what it is and how to start a profitable one in 2025
Cyber Cafe Business: What it is and How to Start a Profitable One

This article has everything you need to know before starting a cyber cafe business.

Imagine this: A cyber cafe with just a single laptop on a plastic table in a quiet room.

That was me. Not long ago.

I used to work on a basic PC—4GB RAM, 256GB storage—and honestly, it was a struggle. Eventually, I saved up and bought a secondhand HP laptop. It wasn’t flashy, but it worked. That laptop became my first cyber.

I started offering printing and online services from home, and for a while, I even printed customer documents at my neighbor’s cyber. I’d email the file or carry it on a flash disk, pay for printing, and bring it back to my customer. It sounds rough, but guess what? It worked.

That’s how Mwash Cyber began—built on passion, creativity, and a deep desire to help people.

Today, I’ve served people from all walks of life with services like:

  • Printing & scanning
  • Online applications (eCitizen, KRA, HELB, NSSF)
  • Job applications & CVs
  • KUCCPS and school forms
  • Typing, editing & internet browsing
  • And much more…

In this article, I will show you how you too can start your own cyber cafe—step by step.

What is a Cyber Cafe (in Simple Terms)?

Also called an internet cafe. It is a small business that helps people access computers, internet services, and essential digital tasks. In Kenya, it’s not just about browsing Facebook anymore.

Starting a cyber cafe business

People visit cybers to:

  • Fill out government forms (like in eCitizen, NTSA, HELB, KUCCPS and more)
  • Print school assignments or work documents
  • Apply for jobs
  • Access KRA services (PIN, returns)
  • Scan and send documents
  • Type and edit CVs
  • Charge phones or buy airtime

A cyber is a lifeline to people without printers, computers, or stable internet.

Before You Start: The Most Important Advice

Before we talk about equipment, let’s talk about you.

✅ Do you know how to type, use the internet, print, scan, and handle online applications?
If not—don’t start a cyber yet.

A cyber cafe is not just a business; it’s a support system. Customers will depend on your help every day. So, you need to learn the basics first. It’s okay to start small—but don’t start blind.

The Truth About Capital: Start Where You Are

Mwash cyber cyber cafe business: what it is and how to start a profitable one

Forget the idea that you need Ksh 300,000 to open a cyber.

If you have:

  • A computer or laptop
  • Internet connection
  • A printer (even borrowed or shared)
  • Some space (home, small shop corner)
  • And a willing heart

Then you can start right now.

Yes, even if you’re printing at your neighbour’s place for a while—like I did.

How to Start Cyber Cafe Business in Kenya (Step by Step)

Let’s walk through it together, based on how much you can afford. Choose what fits your reality today—not your dreams for later.

💻 Cyber Café Setup Levels – Compare & Choose

1️⃣ Small Setup

Perfect for beginners with low capital

💡 Example: 1–3 computers or laptops in a small space (home, stall, kiosk)

What You Need:

  • 💻 A laptop or desktop (even secondhand)
  • 📶 Internet (Wi-Fi or 4G router)
  • 🖨️ Printer (new or borrowed)
  • 🪑 Basic furniture (chair, table, power socket)
  • 💾 Flash disks, paper, toner/ink
  • 🧩 Installed software (Office, PDF tools, browser)
  • 📋 A visible list of services and pricing

What to Do:

  • 🖊️ Offer typing, printing, and eCitizen services
  • 🏠 Work from home or rent a small stall
  • 🤝 Partner with nearby cybers for printing
  • 📢 Promote via WhatsApp, estate boards, or posters

Pro Tip: Build friendly ties with other cybers. You’ll learn faster and find mutual help.

2️⃣ Medium Setup

Perfect for those ready to expand gradually

💡 Example: 5–10 computers in a shop or office space

What You Need:

  • 📘 A detailed business plan
  • 🖥️ More computers (buy secondhand to save)
  • 🌐 Router and switch to network PCs
  • 🖨️ Printer/scanner combo
  • 🚩 Branding sign outside your cyber
  • 📦 Stock (printing paper, laminating pouches)
  • 🔋 Power backup (UPS or small inverter)
  • 👥 Maybe an assistant for busy hours

What to Do:

  • 🧾 Offer printing, scanning, browsing, typing, CV writing
  • 💰 Accept digital payments (M-Pesa Till, Paybill)
  • 📊 Keep customer records and track services
3️⃣ Big Setup

Perfect for those with higher capital and ambition

💡 Example: 15+ computers, several service stations, staff, branding

What You Need:

  • 🧭 A strong business plan
  • 🖥️ Full desktop setup (some for design or gaming)
  • 📶 Business Wi-Fi (fiber + 4G backup)
  • 🧮 Dedicated stations: printing, scanning, gaming, photo
  • 🪑 Comfortable waiting area
  • 👨‍💼 Staff for assistance and reception
  • 🎥 CCTV, décor, and professional branding
  • 📦 Stocked printing supplies and accessories

What to Do:

  • 📱 Market widely — Facebook, TikTok, Google Maps
  • 🎓 Offer computer classes, photo printing, design services
  • 🧾 Keep detailed business and financial records

Legal Requirements for Any Internet Cafe in Kenya

No matter your size, be compliant:

  1. Register your business on eCitizen
  2. Get a business permit from your County Government
  3. Apply for a KRA PIN and file returns every year
  4. Get an MCSK license if playing music
  5. Keep licenses displayed at your premises

Simple Checklist: What Every Internet Cafe Should Have

  • At least one working computer
  • Printer or access to one
  • Stable internet connection
  • Typing and printing software
  • Paper, pens, ink, and toner
  • Extension cables and backups
  • Basic skills to help customers
  • Honest pricing and good service

Challenges You May Face (And How to Beat Them)

ProblemSolution
Power outagesBuy a UPS or small solar backup
Slow internetHave a backup 4G modem
Printer issuesLearn maintenance & save extra cartridges
Low trafficMarket locally, be helpful & friendly
Too much competitionStand out with your service quality

Final Word: Don’t Wait for Perfect – Start Now

Your cyber café doesn’t need to start big. It needs to start right.

  • If you’re waiting to raise a million—stop.
  • If you’re unsure where to start—use your laptop.
  • If you think you need to be in a city—try your estate first.

Take it step-by-step. Learn the basics. Use what you have. Grow slowly.

Start your cyber cafe journey today.

📣 Join The community:

👉 Cyber Cafes in Kenya Facebook Group

Software here to manage your internet Cafe