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Financial transactions are meticulously recorded by banks and companies to maintain a reliable account of payments and non-payments. This enables individuals to substantiate claims of money transfers by presenting a statement. Safaricom’s M-PESA is among the organizations that maintain such records, offering a valuable service. By requesting a statement, you can verify whether a payment was made, even if it occurred over two years ago.

In this article, we will guide you on how to request an M-PESA statement

Why do you need an M-PESA statement?

An M-PESA statement can be useful for different reasons. Here are some common ones:

1. Personal Financial Management
2. Business Accounting and Reconciliation
3. Loan or Credit Applications
4. Tax Compliance and Reporting
5. Dispute Resolution
6. Travel and Visa Applications
7. Legal or Official Documentation
8. General Accountability

The Different Types Of Mpesa Statement

1. Mini Statement
   • Shows the most recent transactions (usually up to 5).
   • Quick reference for recent activity.
2. Full Statement
   • Detailed record of all transactions over a specified period.
   • Ideal for auditing and official documentation.
3. Custom Date Statement
   • Covers a specific date range as requested by the user.
   • Useful for targeted financial analysis or reporting.
4. Cumulative Statement
   • Summarizes transactions over an extended period (e.g., yearly).
   • Provides an overview without detailed breakdowns.
5. Business (Till/Paybill) Statements
   • Designed for M-Pesa business users.
     • Summary Statement: Daily/weekly/monthly transaction summaries.
     • Detailed Transaction Statement: Individual transaction breakdowns.
6. Tax Compliance Statement
   • Summarizes transactions for tax reporting.
   • Meets tax authority requirements.
7. Exportable CSV/Excel Statement
   • Statement provided in spreadsheet format.
   • Useful for data analysis or accounting software integration.
8. E-Statement via Email
   • PDF statement sent directly to the registered email.
   • Accessible through self-service or customer care.

How to Request M-Pesa Statements

Here is a step-by-step guide to request the various types of M-Pesa statements:

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1. Request via USSD Code

Steps:

1. Dial *234# or *334# on your Safaricom line.
2. Select M-Pesa Services from the menu.
3. Choose M-Pesa Statement or My Account depending on the menu options.
4. Select the type of statement:
   • Mini Statement: View the last five transactions instantly.
   • Full Statement: Choose this option for a detailed PDF sent to your email.
5. Enter your registered email address if prompted.
6. Confirm the request. You will receive a confirmation SMS, and the statement will be sent to your email within a few minutes.

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2. Using the MySafaricom App

Steps:

1. Download and install the MySafaricom App from Google Play Store or Apple App Store.
2. Log in using your Safaricom number and a one-time PIN (OTP) sent to your phone.
3. Navigate to the M-Pesa Services section.
4. Select M-Pesa Statement.
5. Choose the type of statement:
   • Mini Statement (recent transactions).
   • Full Statement for a specified period.
6. Input your registered email address if required.
7. Confirm the request. You’ll receive the statement in your email.

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3. Request via Safaricom Website (M-Pesa Portal)

Steps:

1. Visit the M-Pesa Portal.
2. Log in using your Safaricom number and a password/OTP.
3. Go to the Statements or M-Pesa Services section.
4. Select the type of statement and specify the date range.
5. Confirm your email address for delivery.
6. Submit the request, and the statement will be sent to your email.

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4. Request via Safaricom Retail Shop or Customer Care

Steps:

1. Visit a Safaricom shop or call customer care by dialing 100 (for prepaid) or 200 (for postpaid).
2. Request an M-Pesa statement for your account.
3. Provide your ID or account verification details.
4. Specify the type of statement and the desired period.
5. Your statement will be emailed to you or printed for collection.

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5. Request for Business Accounts (Till/Paybill)

Steps:

1. Log in to the Safaricom Business Portal (for registered users).
   Business Portal Login.
2. Navigate to the Statements section.
3. Choose the type of statement (summary or detailed).
4. Specify the date range.
5. Download the statement in PDF or Excel format directly or have it emailed.

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Tips for a Successful Request

• Ensure your email address is registered with your M-Pesa account.
• Statements are typically free of charge for personal accounts but may have a fee for business accounts.
• For custom date statements, ensure you specify the exact start and end dates.
• If you encounter delays, check your email spam/junk folder.