Mwash Cyber

A car logbook is an essential document as it serves as the registration certificate of a vehicle. It confirms that a vehicle has been registered, with all its details accurately recorded on the logbook.

A car’s logbook is crucial for proving vehicle ownership and facilitating transfers. If it is lost or damaged, the only solution is to apply for a duplicate.

How should you proceed? This article, provides insights on what steps to take if you damage or lose your vehicle logbook.

What you should Know:

You require the following:

• A Police abstract
• A tapelift report
• a sworn affivit
• Fee: Ksh 2550

Step 1: Report to the Police

The first step when you lose your vehicle logbook is to go to the police station and report the loss or damage of the logbook. This report is a standard procedure and a requirement when someone loses an official document. Once reported, the police with provide an abstract, it is required to apply for a duplicate logbook.

Step 2: Obtain a Tapelift Report

Tapelift traditionally refers to a method of gathering evidence by applying tape to a surface. In Kenya, the DCI employs tapelifts to verify that engine and chassis numbers on vehicles correspond with the registration certificate. This tapelift record is required by the NTSA to issue vehicle owners a duplicate logbook.

Step 3: Swear an Affidavit

The purpose of these documents is to confirm the accuracy of the information provided. The abstract demonstrates that your logbook was lost, and the tapelift report verifies the vehicle details. An affidavit is required to prove that the vehicle owner is applying for a duplicate logbook. To obtain an affidavit, a commissioner of oaths must be consulted.

Step 4: Scan your Documents

After gathering all the necessary documents, convert them into PDF format to prepare for the duplicate logbook application through the eCitizen portal. You can achieve this by visiting a nearby cyber café for scanning or by taking photos of the documents and converting the images to PDF online.

Step 5: Apply for a Duplicate Logbook via eCitizen

This process is completed online via the eCitizen platform. To begin, log in to the NTSA service portal using your eCitizen account. We’ve provided instructions on accessing eCitizen in our articles.

• Once logged in, navigate to the NTSA section.
• In the NTSA dashboard, locate the vehicle for which you lost or damaged the logbook and click view on the right side.
• On the next page, verify the vehicle details and select vehicle services. Choose the option to apply for a duplicate logbook and complete the form, uploading all required documents in PDF format.
• The service fee is Ksh 2550.
• After payment, schedule a collection location for the duplicate logbook.
• Print your invoice and wait a few days as NTSA processes your application.

After applying for the duplicate, you’re one step closer to receiving a new logbook for your vehicle. If you have questions about the process or need corrections, feel free to WhatsApp us at 0707637143. We are always ready to help.