Mwash Cyber

This guide provides step-by-step instructions for creating and configuring email accounts in both cPanel and DirectAdmin control panels. Follow the section relevant to your hosting environment.

Prerequisites

• Access to your hosting control panel (cPanel or DirectAdmin) – you need your username and password.
• Domain name already pointed to your hosting server (DNS records set up).
• Email client (optional) if you plan to use Outlook, Thunderbird, or mobile mail apps.

Setting Up Email Accounts in cPanel

Step 1: Log into cPanel

1. Open your browser and go to https://yourdomain.com/cpanel or the URL provided by your host.
2. Enter your cPanel username and password.

Step 2: Navigate to Email Accounts

1. In the Email section, click Email Accounts.

Step 3: Create a New Email Account

1. Click Create or + Create Email Account.
2. Fill in:
   • Domain: Select your domain from the dropdown (if multiple domains).
   • Username: Enter the email prefix (e.g., info for info@yourdomain.com).
   • Password: Use a strong password (or click the generator icon).
   • Mailbox Quota: Set a limit (e.g., 500 MB) or choose “Unlimited” if allowed.
3. Click Create.

Step 4: Configure Email Client (Optional)

1. In the Email Accounts list, find your new account and click Connect Devices.
2. You’ll see manual settings:
   • Incoming Mail Server: mail.yourdomain.com or imap.yourdomain.com
   • Outgoing Mail Server: mail.yourdomain.com or smtp.yourdomain.com
   • Ports: IMAP 993 (SSL), SMTP 465 (SSL) or 587 (TLS)
3. Use these details in your email client.

Step 5: Access Webmail

1. Go to https://yourdomain.com/webmail or click Webmail in cPanel.
2. Log in with the full email address and password.

Setting Up Email Accounts in DirectAdmin

Step 1: Log into DirectAdmin

1. Open your browser and go to https://yourdomain.com:2222 or the URL provided by your host.
2. Enter your DirectAdmin username and password.

Step 2: Navigate to Email Manager

1. Click on E-Mail Management in the main menu.
2. Select E-Mail Accounts.

Step 3: Create a New Email Account

1. Click Create New E-Mail Account.
2. Fill in:
   • E-Mail Address: Enter the prefix (e.g., contact) – domain is auto-filled.
   • Password: Enter a strong password twice.
   • Quota: Set a limit (e.g., 250 MB) or leave blank for unlimited.
3. Click Create.

Step 4: Configure Email Client

1. From the E-Mail Accounts list, click on the account name.
2. Note down:
   • Incoming Server: mail.yourdomain.com (IMAP port 143/993, POP3 port 110/995)
   • Outgoing Server: mail.yourdomain.com (SMTP port 25/465/587)
3. Use these settings in your email client.

Step 5: Access Webmail

1. Go to https://yourdomain.com/webmail or click on any webmail link in DirectAdmin.
2. Choose Roundcube, SquirrelMail, or another available webmail client.
3. Log in with full email address and password.

Tips for Both Platforms

• ✅ Use strong passwords – mix uppercase, lowercase, numbers, and symbols.
• ✅ Set mailbox quotas wisely – too small may cause bounce-backs; too large may fill server space.
• ✅ Enable spam filtering if available (e.g., SpamAssassin) from the control panel’s email settings.
• ✅ For business use, create catch-all accounts carefully – they can attract spam.
• ✅ Test sending/receiving immediately after creation.

Common Pitfalls to Avoid

Pitfall	Why It’s a Problem	Solution
Weak passwords	Easy to hack; leads to spam abuse	Use generated passwords
Exceeding disk quota	Emails bounce back; account locked	Monitor usage; increase quota
Wrong SMTP authentication	Emails fail to send	Always enable “Require authentication” in client
Using port 25 for SMTP	Often blocked by ISPs/hosts	Use port 587 with TLS instead
Not setting up DNS records	Emails may not deliver properly	Ensure MX records point to mail server
Creating too many accounts without cleanup	Clutters server; wastes resources	Delete unused accounts regularly

Final Check

After setup:

• Send a test email from the new account to another address you own.
• Verify you can receive replies.
• If using an email client, confirm both incoming and outgoing work.

You now have a fully functional email account ready for use!

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