Need to update your KRA email address? You no longer have to spend days trying to get your email changed through the usual channels.
Before the introduction of the KRA Ushuru Mashinani program, taxpayers who needed to change their email address on iTax were often advised to contact the Kenya Revenue Authority (KRA) by email. Some people even went as far as creating new accounts on platforms such as Facebook and X (Twitter) to send direct messages to KRA requesting an email update.
Today, there is a more convenient option.

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You Can Update Your KRA iTax Email Through an Ushuru Mashinani Service Partner
Through the KRA Ushuru Mashinani program, authorized Ushuru Mashinani Service Partners (UMSPs) can assist taxpayers with various KRA services, including updating taxpayer information.
This means you can visit an authorized service partner and get assistance with updating your KRA iTax email address without having to rely solely on social media messages or lengthy email correspondence.
Mwash Cyber Can Help You Update Your KRA Email
Mwash Cyber is an Ushuru Mashinani Service Partner (UMSP) and can assist you with updating your KRA email address.
If you have:
- Lost access to your old KRA iTax email
- Changed your personal email address
- Registered the wrong email address on iTax
- Forgotten which email address is linked to your KRA PIN
- Problems receiving KRA notifications because your email is no longer active
We can help you update your KRA email address in minutes.
How to Update Your KRA iTax Email
Getting started is simple.
1. Contact Mwash Cyber
Send us a WhatsApp message on 0707637143 and let us know that you need to update your KRA iTax email.
2. Provide the required details
We will guide you on the information and verification requirements needed to process the request.
3. Get assistance with the update
As an Ushuru Mashinani Service Partner, Mwash Cyber can assist with the process of updating your KRA taxpayer information.
4. Use your new email address
Once the email update has been completed, you can use your new email address for receiving relevant KRA communications and accessing services associated with your updated taxpayer information.
Why Update Your KRA iTax Email?
Keeping your KRA records up to date is important. An outdated email address can make it difficult to receive important notifications, correspondence and other communications from KRA.
If you no longer use the email address registered on your KRA iTax account, updating it can help ensure that future communications reach an email address you can access.
Need to Change Your KRA Email?
You don’t necessarily need to create a new social media account just to message KRA about changing your email address.
If you are looking for how to update your KRA iTax email, how to change your KRA email address, or how to update the email linked to your KRA PIN, Mwash Cyber can assist.
Mwash Cyber is an Ushuru Mashinani Service Partner.
📱 WhatsApp: 0707637143
Contact us to get started with your KRA iTax email update.
Frequently Asked Questions
How can I update my KRA iTax email address?
You can seek assistance from an authorized KRA Ushuru Mashinani Service Partner such as Mwash Cyber to update your taxpayer information, subject to the applicable verification requirements.
Can I change the email address linked to my KRA PIN?
Yes. If your current KRA email address is no longer accessible or you need to use a different email address, you can request an update to your taxpayer records.
How long does it take to update a KRA email?
The process can be completed in minutes when the required information and verification are available.
Can Mwash Cyber help me change my KRA email?
Yes. Mwash Cyber is a KRA Ushuru Mashinani Service Partner and can assist taxpayers with updating their KRA email address.
What number can I use to contact Mwash Cyber?
You can contact Mwash Cyber on WhatsApp at 0707637143 to get started.
Looking for help updating your KRA iTax email?
WhatsApp Mwash Cyber on 0707637143 and get started today.
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