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How to Transfer Vehicle Ownership via eCitizen: A Step-by-Step Guide

Easy Guide Vehicle Transfer of Ownership Guide 2025

vehicle transfer guide
2023-eqe350-suv-avp-dr

When purchasing or selling a vehicle, transferring ownership is a vital step. This process ensures that a logbook is issued in the new owner’s name, solidifying their ownership of the vehicle.

In Kenya, the eCitizen platform has made this process more convenient by allowing sellers to initiate and buyers to accept vehicle ownership transfers online. Whether you’re a buyer or seller, this step-by-step guide will walk you through the process of transferring vehicle ownership via eCitizen, ensuring a smooth and hassle-free experience.

What You’ll Need Before You Start

Before diving into the process, ensure you have the following ready:

eCitizen Account +
Needed to access NTSA services. Register using your ID, email, and phone number.
Vehicle Logbook +
The original logbook confirms ownership of the vehicle. Scan it to pdf or convert it’s photo to pdf using our tool ;
National ID (Buyer & Seller) +
Valid Kenyan IDs are required to verify both parties.
KRA PIN Certificate +
Used to confirm tax compliance and confirm identities.
Sale Agreement (Optional) +
A signed agreement showing both parties consent to the sale. Helps prevent disputes. You can download a template or generate one using the button below.
Internet Access +
Required to submit the application online via eCitizen.
Payment Method +
Needed to pay transfer fees (M-Pesa, debit card, or credit card).

NTSA Vehicle Transfer Fees Calculator

VIEW VEHICLE TRANSFER FEES
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Step-by-Step Guide to Transfer Vehicle Ownership

Now that you have everything ready, here’s how to initiate the transfer:

Step 1: Log in to eCitizen +
Log in to your/Vehicle Seller’s eCitizen account. After logging in, open the NTSA tab on your dashboard.
Step 2: Access the NTSA Service Portal +
Once inside the NTSA portal, you will see all vehicles registered under the your/ vehicle seller’s name. Click “View” next to the vehicle you want to transfer.
Step 3: Begin the Transfer Process +
Select “Vehicle Transfer,” confirm your/ seller details, and input the buyer’s KRA PIN. Add any financier details if a financier has interest on the vehicle.
Step 4: Upload the Vehicle Logbook +
Upload a clean PDF copy of the logbook and verify all details before proceeding. If you have the logbook as an image, convert it to pdf using the tool below.
Step 5: Submit and Make Payment +
Click “Submit” and pay the required transfer fee. The amount varies depending on your vehicle’s rating.

What Happens Next?

Congratulations! You’ve now successfully initiated the vehicle transfer. The ball is now in the buyer’s court. They will receive a notification to log into their eCitizen account, where they can accept the transfer and assume ownership of the vehicle.

Why This System Works

The new digital vehicle transfer system saves time, reduces paperwork, and improves security. Both the buyer and seller can track the progress of the transfer in real-time, and there’s no need for multiple trips to NTSA offices. Plus, with all documents submitted online, the chances of lost paperwork are virtually eliminated.

So, whether you’re selling or buying a vehicle, the eCitizen platform makes vehicle transfers more straightforward and accessible. Follow these steps, and your next vehicle transaction will be as smooth as a Sunday drive!

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