Mwash Cyber

Losing or damaging your vehicle’s logbook can feel like a major setback, but the process to replace it in Kenya has been streamlined thanks to the National Transport and Safety Authority (NTSA) and the eCitizen platform.

Whether your logbook’s gone missing or has become illegible, here’s a clear, practical guide to getting a duplicate, including the exact steps to follow on eCitizen

Why You Might Need a Duplicate Logbook

A logbook is your proof of vehicle ownership in Kenya. It’s essential for transactions like selling your car, transferring ownership, or even securing a loan. If it’s lost, stolen, or damaged beyond use, you’ll need a duplicate to stay on the right side of the law and keep your affairs in order.

What You’ll Need Before You Start

Before diving into the eCitizen process, gather these key items:

• Police Abstract: If your logbook was lost or stolen, head to your nearest police station to report it and get an abstract. This isn’t needed if it’s just damaged, but you’ll still need to explain the condition.
• Tape Lift Report: Visit the Directorate of Criminal Investigations (DCI) with your vehicle for a tape lift. They’ll verify the chassis and engine numbers match your registration details. Bring your ID and any vehicle documents you have.
• Sworn Affidavit: Get a lawyer to draft and witness an affidavit stating that your logbook is lost or damaged and that you’re the rightful owner. This is a legal must.
• Your ID: A copy of your national ID (or certificate of incorporation for companies) is required.
• One PDF File: Combine the abstract (if applicable), tape lift report, and affidavit into a single PDF for upload.

Costs Involved

The total cost breaks down like this:

• Duplicate Logbook Fee: Ksh 2,500
• eCitizen Service Charge: Ksh 50 So, you’re looking at Ksh 2,550 total, payable through eCitizen via mobile money (like M-Pesa) or card.

Step-by-Step Process on eCitizen

Here’s how to apply for your duplicate logbook online:

Collecting Your Duplicate Logbook

After three days, check your eCitizen account or wait for an SMS notifying you that the logbook’s ready. Head to your chosen collection point with your ID. If someone else is picking it up, ensure they have their ID and your authorization details.

Tips for a Smooth Process

• Act Fast: Report the loss or damage ASAP to avoid complications.
• Check Status: Log back into eCitizen to track your application if you don’t hear back within a week.
• Contact NTSA: For hiccups, call 0709 932 000 or email [email protected].

Final Thoughts

Replacing a lost or damaged logbook in Kenya is no longer the headache it once was. With eCitizen, it’s a straightforward online process that takes a few clicks and a short wait. Keep your documents safe going forward—maybe invest in a fireproof box this time! By following these steps, you’ll have your duplicate logbook in hand and your vehicle affairs back on track.

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