Mwash Cyber

A Short-Term Road Service License (RSL) allows Public Service Vehicles (PSVs) to temporarily operate on routes outside their usual routes for up to three days.

This license is crucial for PSVs needing to function under special conditions like events, emergencies, or heightened demand.

The application process is simple and managed via the NTSA portal on eCitizen.

Steps to Apply for a Short-Term Road Service License

1. Log in to Your eCitizen Account: Access your eCitizen account by visiting eCitizen. If you don’t have an account, create one before proceeding.
2. Select NTSA Service Portal: After logging in, navigate to the NTSA service portal (labeled “New NTSA Services Portal”).
3. Log in as a Public Transport Operator: Ensure you’re logged in as a Public Transport Operator to access services tailored for PSVs.
4. Select Vehicle and Click on “View”: Choose the vehicle for which you are applying the short-term RSL by clicking on “View” under the vehicle’s details.
5. Click on the Short-Term RSL Icon: Once the vehicle details are displayed, locate and click on the “Short-Term RSL” icon to proceed.
6. Fill in the Required Details: Provide the necessary information, including the intended route and period of operation (not exceeding three days). Ensure the details are accurate before submission.
7. Make the Payment: The cost of the Short-Term RSL is Ksh 1,350. Payments can be made online through the available options on the eCitizen platform.
8. Check Application Status: After submission, monitor the status of your application under the “Application History” section.
9. Download and Print the RSL: Once approved, download the Short-Term RSL from the portal and print it for use.

Charges for a Short Term Road Service Licence

The application fee for the Short-Term RSL is Ksh 1,350.

Processing Time for Short-Term Road Service License

Applications are handled on the same day, guaranteeing a quick response for urgent requirements.

Follow these steps to efficiently obtain a Short-Term Road Service License and ensure compliance with NTSA regulations when operating outside your licensed route. For additional assistance, contact NTSA through their customer service channels.