This is a guide on how to apply for a Duplicate Vehicle Logbook if you happen to damage or misplace yours.
A Vehicle logbook is an essential document as it serves as the registration certificate of a vehicle. It confirms that a vehicle has been registered, with all its details accurately recorded on the logbook.
A car’s logbook is crucial for proving vehicle ownership and facilitating transfers. If it is lost or damaged, the only solution is to replace logbook by applying for a duplicate.
What steps should you take? This article offers valuable insights into the actions you should consider, and the steps to replace vehicle logbook if you happen to damage or misplace your vehicle logbook.
Table of Contents
What you Need to Replace a Vehicle Logbook
You require the following documents to replace logbook:
A police abstract is an official document issued after you report that the logbook has been lost or damaged.
It serves as proof that you notified the police, and it is required by NTSA when applying for a duplicate logbook.
A tapelift report is issued by the DCI after verifying the engine and chassis numbers of your vehicle.
This ensures the numbers match NTSA records and confirms that the vehicle truly belongs to the owner requesting the duplicate logbook.
A sworn affidavit is a legal statement made before a commissioner of oaths confirming that the owner has lost the logbook.
It supports the police abstract and tapelift report during the duplicate logbook application.
This is the official NTSA charge for processing and issuing a duplicate motor vehicle logbook through the eCitizen platform.
Here’s the process for obtaining the necessary documents to apply for a duplicate vehicle logbook:
Report the Loss at a Police Station
Visit the nearest police station and report the loss or damage of your vehicle logbook.
After filing the report, you will be issued a Police Abstract, which is required when applying for a duplicate logbook.
Get a Tapelift Report from the DCI
The DCI conducts a tapelift to verify your vehicle’s engine and chassis numbers.
This confirms that the details match the official records.
NTSA requires this tapelift report before approving a duplicate vehicle logbook request.
Swear an Affidavit Declaring the Loss
A Commissioner for Oaths will help you swear an affidavit confirming that your logbook is lost.
This document supports your application alongside the abstract and tapelift report.
Scan All Required Documents
Convert the Police Abstract, tapelift report and affidavit into PDF format.
You can scan them at a cyber café or take clear photos and convert them online.
These PDFs will be uploaded during the application process.
Visit the eCitizen NTSA portal, log in to your account, and follow the steps to submit your duplicate logbook application.
Upload the scanned documents when prompted.
How to Apply for a Duplicate Vehicle Logbook on eCitizen
Log In to eCitizen
Visit the eCitizen portal and sign in.
Ensure your phone number and email are active for OTP verification.
Go to the NTSA Services Section
On your dashboard, open the NTSA Services menu to access all vehicle-related services.
Locate Your Vehicle
Choose the vehicle you need the duplicate logbook for and click View.
Verify Vehicle Details
Confirm that the displayed information—registration number, make, model, and ownership—is correct.
Select Vehicle Services
From the service menu, choose Apply for Duplicate Vehicle Logbook.
Fill Out the Application Form
Enter all required details, including:
Vehicle registration number
Reason for duplicate logbook application
Upload Supporting Documents
Upload:
ID or passport
Police abstract
Affidavit
Damaged logbook (if applicable)
All files must be in PDF format.
Pay the Application Fee
The fee is Ksh 2,550, payable via:
M-Pesa
Card
Bank transfer
Choose a Collection Location
Select an NTSA office or Huduma Centre where you will pick up the duplicate vehicle logbook.
Print Your Invoice
Save or print your invoice as proof of submission and payment.
Wait for Processing
NTSA will review and process your application.
Expect an SMS or email when your logbook is ready.
Ensure that all the information you provide during the application is accurate to avoid delays.
If you face challenges during the process, you can reach out to NTSA’s customer service or visit your nearest Huduma Centre for assistance.
Retain all copies of the documents you upload and the invoice until you successfully collect your duplicate vehicle logbook.
By following these steps, you can easily replace a lost or damaged logbook without unnecessary hassle.
After applying for the duplicate vehicle logbook, you’re one step closer to receiving a new logbook for your vehicle. If you have questions about the process or need corrections, feel free to WhatsApp us at 0707637143. We are always ready to help.
ID used to identify users for 24 hours after last activity
24 hours
_gat
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
_gac_
Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.
90 days
__utma
ID used to identify users and sessions
2 years after last activity
__utmt
Used to monitor number of Google Analytics server requests
10 minutes
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
_ga
ID used to identify users
2 years
_gali
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
_ga_
ID used to identify users
2 years
Clarity is a web analytics service that tracks and reports website traffic.
