Category Birth & Death Certificates

Replacing a birth certificate is crucial if it’s lost, damaged, or if there’s a need to update details. In 2025, the process has been streamlined into three straightforward steps:

• Apply for a replacement
• Wait for processing
• Collect the new document

In this article, we will guide you through the steps to follow when replacing a birth certificate with and without amendments.

Some Key Points to Note

• Birth certificate applications are done online using a birth notification and the parent’s ID. For replacements, you will need to bring a photo copy of the birth certificate or the notification .
• Replacement birth certificates with amendments cost more than first-time applications. A new birth certificate or a replacement without changes is Ksh 250, while a replacement with amendments is Ksh 1050.
• All applications are completed through the eCitizen Civil Registration Services Portal.
• This application is intended for births accompanied by a hospital-issued notification.

Requirements to Replace Birth Certificate

To apply for a replacement birth certificate, you will need:

• A photo copy of the originally issued birth certificate or Birth Notification
• Both Parent’s ID (an image copy)
• An ecitizen account
• Applicable fees (Sh 1050 for replacement with amendments, Sh 250 for replacement without amendments)

The Process of Applying to Replace Birth Certificate

Follow the steps below to renew your birth certificate and make amendments if needed:

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Step 1: Log in to eCitizen

• Open your browser and visit eCitizen.
• Log in using your email address or ID number and password.
• If you do not have an account, create one by clicking on Create Account and following the registration steps.

Step 2: Access Civil Registration Services

• From the eCitizen dashboard, navigate to Civil Registration Services.
• Once on the Civil Registration Service dashboard, click services.
• Click on Current Birth Certificate.
• If you are applying in Nairobi, select Nairobi. If applying elsewhere, use the countrywide option.

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Step 3: Begin the Application

• On the Application for Current Birth Certificate page, click Next to proceed.

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Step 4: Select the Type of Application

1. Choose the Type of Application:
   • Replacement without amendments (for renewal without any changes).
   • Replacement with amendments (if you need to make changes).
2. If you select Replacement with amendments, you will be asked to specify the type of amendment.
   • Type of Amendment (choose one or more of the following):
     • Amendment of the Name of the Child.
     • Amendment of the Place of Birth.
     • Amendment of the Name of the Mother.
     • Amendment of the Name of the Father.
     • Other (if the amendment does not fall under the above categories).
3. After selecting the relevant option(s), proceed to the next step.

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Step 5: Provide Applicant’s Details

1. Pickup Location: Choose your preferred collection point for the renewed certificate.
2. Residential Address: Provide your current residential location.
3. Click Next to continue.

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Step 6: Fill in the Child’s Details

1. Answer the following questions accurately:
   • Is the child over 18 years of age? Select Yes or No as applicable.
   • Was the child born in a health facility? Select Yes or No as applicable.
2. Provide the following details:
   • County of Birth (e.g., Nairobi or the relevant county).
   • Hospital of Birth (enter the name of the hospital where the child was born, if applicable).
   • Name of the Child.
   • ID Number (for Kenyan citizens or Alien card holders).
   • Identification Type (select from the dropdown menu).
   • First Name (the system will pull up associated details automatically).
   • Date of Birth.
   • Gender of the Child.

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Step 7: Enter Parent’s Information

• Provide the National ID Number of the Mother.
• Ensure all parent details are correct and match the child’s records.
• Click Next to proceed.

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Step 8: Attach Supporting Documents

If you are making amendments, you may need additional documentation. Upload the following scanned documents as required:

• Notification of Birth (if available).
• Existing Birth Certificate (the certificate being replaced or amended).
• Parent’s Identification Documents (copies of the National IDs or Alien cards).
• Supporting documents for the selected amendment(s):

Ensure that all documents are clear and properly scanned before uploading.

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Step 9: Review and Submit Application

• Review all the details and documents uploaded to confirm their accuracy.
• Submit the application and make the required payment through the system.
  • Payment methods include M-Pesa, credit/debit cards, or bank transfer.

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Step 10: Wait for Notification and Collect the Certificate

• You will receive an acknowledgment message with an application number for tracking purposes.
• Once the application is processed, you will be notified via SMS or email.
• Go to the selected pickup location with your acknowledgment message or receipt and identification documents to collect the renewed and amended birth certificate.

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Need Help with Your Birth Certificate Replacement?

If you need assistance replacing your birth certificate, Mwash Cyber is here to help! We specialize in handling the application process, ensuring everything is done quickly and accurately.

Contact us today via WhatsApp at 0707637143 to get started. Let us take care of the process for you!

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Important Notes

• Be precise when specifying the type of amendment to avoid delays.
• Ensure all uploaded documents are valid and match the details of the application.
• Keep your eCitizen account credentials safe for future use.

This detailed process ensures a smooth replacement and change of your birth certificate.

This post will guide you through the birth certificate application process on ecitizen.

eCitizen offers a range of services, including the ability for citizens to apply for both birth and death certificates online.

In this guide, we will walk you through the process of applying for a birth certificate on eCitizen and provide information on how long it typically takes before you can collect it.

Currently, applications can be made online from any county. However, the main distinction is that for Nairobi-based applications, collection is done at specific pick-up locations within the city, while for other counties, certificates must be picked up from either the regional office or the General Office in Nairobi.

What You Need for the application

Before starting your birth certificate application online, ensure you have the following details and documents:

1. An eCitizen Account: If you don’t already have one, you’ll need to register.
2. Birth Notification: The official document confirming the birth.
3. Scanned Documents:
   • Birth notification
   • Applicant’s National ID or Passport (if you’re over 18)
   • Parent’s Identification Documents (National ID or Passport)
4. Application Fee: Ksh 180, payable online through the portal.

Step-by-Step Application Process

Follow these instructions to apply for a birth certificate online:

1. Visit the eCitizen Website

• Open a web browser (Chrome is recommended) on your computer or smartphone.
• Enter eCitizen in the search bar or go directly to the site.

2. Sign In or Register

• If you already have an eCitizen account, click Login.
• Enter your ID number and password, then input the One-Time Password (OTP) sent to your phone or email to confirm.
• If you don’t have an account, follow the instructions to create one by providing your ID number, email address, and phone number.

3. Navigate to Civil Registration Services

• After logging in, scroll down the dashboard and select Civil Registration Services or go to Civil Registration Services.
• Grant your eCitizen account permission to access these services.

4. Start the Birth Certificate Application

• Click on Current Birth Certificate.
• Choose the type of application: either New Birth Certificate or Replacement.
• Select a Pick-Up Location from the available choices (e.g., Huduma GPO, ACK Bishop House, Huduma Makadara, Huduma Kibera, Huduma City Square, Huduma Eastleigh).
• Enter your Residential Address.

5. Fill in the Details and Submit the Application

• Provide the necessary information as prompted on the next page.
• Upload scanned copies of the birth notification, your ID, and your parent’s identification documents.
• Review your application, then click Submit.

6. Make Payment

• Complete the payment of Ksh 250 through the available options on the platform.
• After payment, you’ll receive an SMS confirmation when your birth certificate is ready for collection.

Collecting The Birth Certificate

Although the process is conducted online, you must physically collect the birth certificate from the pick-up location you selected. eCitizen will notify you via SMS once the certificate is ready for collection. The time frame for processing may vary, so be sure to check your notifications.

Final Thoughts

Applying for a birth certificate through eCitizen is a straightforward and convenient process for residents of Nairobi County. Ensure that all required documents are prepared, follow the outlined steps carefully, and await your notification for collection. This digital application system saves you valuable time by minimizing the need for multiple in-person visits, making it easier to obtain an essential document like a birth certificate.

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